Privacy Policy
Last Updated: October 2, 2026
Southern Soul Skins, LLC ("Southern Soul Skins," "we," "us," or "our") respects your privacy and is committed to being transparent about how information is collected, used, disclosed, and protected when you visit our website, purchase our products, interact with our advertising, communicate with us, or otherwise use our services.
This Privacy Policy describes our privacy practices and the choices that may be available to you.
1. Information We Collect
The information we collect depends on how you interact with Southern Soul Skins.
Information You Provide to Us
We may collect information that you voluntarily provide, including:
- Your name;
- Email address;
- Telephone number;
- Billing or shipping address;
- Information you provide when contacting us;
- Information submitted through a website form, promotion, giveaway, advertising form, email signup, or SMS signup;
- Marketing preferences and communication choices; and
- Other information you choose to provide.
Order and Transaction Information
Purchases made through our website are processed using PayPal.
When you complete a purchase, PayPal may provide Southern Soul Skins with information necessary to process, fulfill, and support your order. Depending on the transaction, this may include your:
- Name;
- Email address;
- Shipping address;
- Telephone number;
- Products ordered;
- Transaction amount;
- Transaction status; and
- Other information related to fulfillment of your purchase.
Southern Soul Skins does not receive your full credit card number, debit card number, or bank account information from PayPal.
Payment and financial information entered through PayPal is processed by PayPal in accordance with PayPal's own privacy policies and terms.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, tags, server logs, and similar technologies.
This information may include:
- Internet Protocol (IP) address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Links clicked;
- Referring website or source;
- Date and time of visits;
- Approximate geographic location derived from IP address;
- Advertising or device identifiers;
- Website interactions;
- Shopping activity; and
- Information about how you arrived at or interacted with our website.
We may combine this information with other information when permitted by law.
3. Meta Pixel and Advertising Technologies
Southern Soul Skins uses the Meta Pixel and related Meta Business Tools in connection with advertising on platforms such as Facebook and Instagram.
These technologies may allow information about activity on our website to be transmitted to Meta, including information such as:
- Pages visited;
- Products viewed;
- Website interactions;
- Purchases or other conversion events;
- Browser and device information;
- IP address; and
- Other identifiers or information used to measure advertising performance.
We use these technologies to:
- Measure the effectiveness of our advertising;
- Understand how visitors interact with our website;
- Measure purchases and other conversions;
- Create or improve advertising audiences;
- Deliver advertising that may be more relevant to users; and
- Improve our marketing and website performance.
Meta processes information it receives according to its own privacy policies and terms.
You can learn more about Meta's privacy practices and advertising controls through Meta's Privacy Center and advertising preference settings.
4. Google Analytics and Other Analytics Services
Southern Soul Skins may use analytics services such as Google Analytics 4 ("GA4") in the future to better understand website traffic and visitor behavior.
Google Analytics is not currently represented by this Policy as an active analytics service unless and until it is enabled on our website.
If Google Analytics or another analytics provider is enabled, those services may use cookies and similar technologies to collect information such as:
- Pages visited;
- Session activity;
- Browser and device information;
- Approximate location;
- Referring sources; and
- Website interactions.
We will update our privacy disclosures as appropriate when additional analytics or advertising technologies are implemented.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
Some technologies are necessary for the website to function properly. Others may be used for analytics, advertising, conversion measurement, or personalization.
Categories may include:
Necessary Cookies
These technologies support basic website functionality, security, shopping features, and other services necessary to operate the website.
Analytics Cookies
These technologies help us understand how visitors interact with our website so we can evaluate and improve its performance.
Advertising Cookies and Pixels
These technologies may be used to measure advertising campaigns, understand conversions, create advertising audiences, and deliver more relevant advertising.
Where required by applicable law, we provide or intend to provide controls allowing visitors to manage non-essential cookies and tracking technologies.
Your browser may also allow you to block, restrict, or delete cookies.
Disabling certain technologies may affect some website functionality.
6. How We Use Information
We may use personal information to:
- Process and fulfill purchases;
- Ship products;
- Communicate about orders;
- Process returns, refunds, or customer service requests;
- Respond to questions and inquiries;
- Operate and maintain our website;
- Prevent fraud or unauthorized activity;
- Protect our business, customers, and website;
- Measure website and advertising performance;
- Understand how visitors use our website;
- Improve our products and customer experience;
- Conduct advertising and marketing activities;
- Manage email or SMS subscriptions where a person has opted in;
- Maintain business, accounting, and transaction records;
- Enforce our policies and agreements; and
- Comply with applicable legal requirements.
We may also use information for other purposes disclosed to you at the time it is collected or with your consent.
7. Email Marketing
We may allow you to voluntarily sign up to receive promotional emails, product announcements, presale information, special offers, new flavor announcements, and other marketing communications.
Marketing signup opportunities may be available through:
- Our website;
- Meta lead forms or advertisements;
- Promotions or campaigns; or
- Other forms that clearly request your consent.
Providing an email address as part of a purchase does not by itself mean that you have agreed to receive promotional marketing emails from Southern Soul Skins.
You may unsubscribe from promotional email communications at any time by using the unsubscribe option included in the message.
We may still send non-promotional communications when appropriate, such as messages concerning an order or customer service request.
8. SMS and Text Message Marketing
Southern Soul Skins may offer customers and prospective customers the opportunity to voluntarily receive promotional text messages in the future.
When SMS marketing is offered, we will request appropriate consent before sending promotional text messages.
Consent to receive marketing text messages is not a condition of purchasing products from Southern Soul Skins.
Message frequency may vary. Message and data rates may apply.
Recipients will be able to opt out of marketing text messages using the instructions provided with the messages, such as replying STOP.
We do not treat a telephone number received solely in connection with a PayPal purchase or shipment as automatic permission to send promotional text messages.
SMS opt-in information and consent will not be sold or shared with third parties for their own unrelated marketing purposes.
Service providers that help us deliver text communications may process this information on our behalf.
9. Marketing and Customer Relationship Platform
We use or may use GoHighLevel and related service providers to manage customer communications, leads, email subscriptions, SMS subscriptions, advertising leads, and related marketing activities.
Information voluntarily submitted through a website form, Meta lead form, email signup, SMS signup, or similar marketing interaction may be processed through these services.
These providers process information on our behalf in connection with the services they provide.
10. How We Disclose Information
We may disclose personal information to companies that assist us with legitimate business operations.
These may include:
- PayPal, for payment processing;
- Shipping and delivery providers, to fulfill orders;
- Website hosting and technology providers, including Hostinger;
- GoHighLevel and communications providers, for customer relationship management, email, and SMS services;
- Meta, in connection with advertising, measurement, and the Meta Pixel;
- Analytics providers, if implemented;
- Fraud prevention, security, or technical service providers;
- Professional advisors such as accountants, attorneys, or consultants when reasonably necessary; and
- Government authorities or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, or property.
We may also disclose information as part of a business transaction such as a merger, acquisition, financing, restructuring, or sale of some or all of our business or assets.
11. Sale, Sharing, and Targeted Advertising
Southern Soul Skins does not sell personal information for money.
However, privacy laws in some U.S. states define terms such as "sale," "sharing," or "targeted advertising" more broadly than the ordinary meaning of selling information.
For example, the use of advertising cookies, pixels, or similar technologies that disclose identifiers or online activity to advertising platforms may be considered "sharing," a "sale," or processing for targeted advertising under certain state privacy laws.
Where applicable law provides you with the right to opt out of these activities, you may exercise that right through available cookie or privacy preference controls or by contacting us using the information provided below.
12. Global Privacy Control and Browser-Based Privacy Signals
Certain privacy laws allow consumers to communicate opt-out preferences through browser-based mechanisms such as Global Privacy Control ("GPC") or other legally recognized universal opt-out mechanisms.
Where Southern Soul Skins is legally required to recognize such signals, we will take reasonable steps to honor supported and legally recognized opt-out preference signals.
Browser-based signals may apply to the browser or device from which the signal is sent.
13. Your Privacy Choices and Rights
Depending on where you live and whether a particular privacy law applies to Southern Soul Skins, you may have rights concerning your personal information.
These rights may include the ability to request that we:
- Confirm whether we process your personal information;
- Provide access to certain personal information;
- Correct inaccurate information;
- Delete certain personal information;
- Provide a portable copy of certain information;
- Opt you out of certain sales of personal information;
- Opt you out of certain sharing or targeted advertising;
- Restrict certain uses of sensitive personal information where applicable; or
- Reconsider or appeal certain decisions concerning a privacy request where required by law.
You also have the right not to be unlawfully discriminated against for exercising applicable privacy rights.
Not every privacy law applies to every business. The availability of particular rights therefore depends on your location, the nature of the information involved, and the requirements and thresholds of applicable law.
Southern Soul Skins may also voluntarily honor reasonable privacy requests even where a specific statutory requirement does not apply.
14. How to Submit a Privacy Request
You may submit a privacy request by contacting:
Email: southernsoulskins@gmail.com
Phone: (828) 569-5000
Please include enough information for us to understand and respond to your request.
We may need to verify your identity before fulfilling certain requests in order to protect personal information from unauthorized access or deletion.
Authorized agents may submit requests where permitted by applicable law. We may request reasonable documentation verifying the agent's authority.
15. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Processing and fulfilling orders;
- Customer service;
- Maintaining transaction records;
- Fraud prevention and security;
- Accounting and recordkeeping;
- Resolving disputes;
- Enforcing agreements; and
- Meeting legal, regulatory, or tax obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it as appropriate.
16. Data Security
Southern Soul Skins uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
You should use appropriate caution when transmitting information online.
17. Third-Party Websites and Services
Our website may contain links to websites, platforms, or services operated by third parties.
Southern Soul Skins does not control the privacy practices of those third parties.
For example, information submitted directly to PayPal, Meta, or another third-party service is also subject to that company's privacy policies and terms.
We encourage you to review the privacy practices of third-party services before providing personal information.
18. Children's and Minors' Privacy
Southern Soul Skins is intended for individuals 18 years of age or older.
We do not intentionally market our online purchasing services to children and do not knowingly collect personal information from children under 13.
Individuals under 18 should not place orders through our website without the involvement of a parent or legal guardian.
If we learn that personal information has been collected from a child in circumstances where collection is not permitted, we will take reasonable steps to delete the information as required by applicable law.
If you believe a child has provided personal information to us improperly, please contact us at southernsoulskins@gmail.com.
19. Do Not Track
Some browsers offer a "Do Not Track" setting.
Because there is not a single universally adopted standard governing traditional Do Not Track signals, our website may not respond to all such signals.
This is separate from legally recognized privacy preference signals, such as Global Privacy Control, which may be honored where required by applicable law.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business practices;
- Website functionality;
- Advertising or analytics technologies;
- Service providers;
- Legal requirements; or
- Other operational needs.
When we make changes, we will update the "Last Updated" date at the top of this Policy.
Material changes may also be communicated through additional notice where appropriate.
21. Contact Us
Southern Soul Skins, LLC
South Carolina, USA
Email: southernsoulskins@gmail.com
Phone: (828) 569-5000